How we work
We have a transparent service process that will help you save time and money, to be able to get the right solutions for your company.
Let’s meet
Analyze and confirm client request
Payment
Action plan & implementation
Complete and review
1. Let’s meet
Complete the contact form by selecting the date and hour you want with a couple of essential details that will help us understand better what you would like to accomplish.
This service will be free of charge based on a 30-minute appointment.
After this, the rate tax is 100 euros/hour (VAT included), at the BNR exchange rate of the booking day.
2. Analyze and confirm client request
Our team will analyze and confirm your request and booking. After the booking is confirmed you will receive a confirmation email & phone call from one of our staff. They will offer you all the information needed to prepare for the 1st meeting, as well as some additional info, if necessary.
Keep in mind that we work both services by service and also project-based which includes several multiple services combined, to get to the result requested by the client.
Make sure you have booked the service in your calendar as we work from Monday to Friday between 10.00 and 16.00:
Eastern European Standard Time
Time zone in Bucharest (GMT+2)
Our booking system can confirm only the following possibilities:
- 1st meeting service – 30 minutes service
- 1-hour service
- Half day (4 hours service)
- Full day (8 hours service)
For project-based requests please specify in the 1st meeting service form.
3. Payment
For service by service:
You will receive a service rate proforma via email, for the service requested. Once the payment of the proforma is done, we will come back with a confirmation from our side & a meeting minutes action plan with all the established points discussed at the meeting.
For project-based service:
We will have a payment plan put in place with a 20% payment advance from your side of the total estimated project cost. Once the payment of the advance is done, we will come back with a confirmation from our side & start working on the project as per established milestones.
At the end of each milestone, a payment proforma will be generated based on the hourly rates established at the first stage, and the work on the next milestone will begin only when this payment is done.
We do not assume responsibility for any delay in the project delivery due to missing payment dates of the project milestones.
Any change to the initial project plan & objectives might include additional work hours and costs, which will be supported by the client. This type of change will be requested by the clients and confirmed by the responsible person from our team (Project Manager).
4. Action plan & implementation
A. If the request doesn’t require implementation and assistance from our side, you will receive all information via email.
We assign carefully specialists or teams of specialists for each client request, to provide state-of-the-art business consulting services.
B. If the project will include implementation assistance from our side we will have a clear requirements list with a milestone calendar that will help you and your team have a better overview of the project stage at every moment.
We use friendly project management tools like Bitrix, Monday.com, Microsoft Project, Wrike, Asana, Smartsheet, and many more to help our clients follow each step of the project with 100% transparency.
Once a milestone is complete, you will receive a notification via email for the project as well as an email from our side to overview the result.
5. Complete and review
Once the solution is sent to you, one of the specialists who took over your request will contact you via phone to validate the solution and provide us with feedback.
You will be in full control of the project deliveries and have a dedicated person who will be in charge of your project request (Project Manager).
Once the project is completed our Project Manager will set up a completion call to review the project together and provide us with feedback.
For more info regarding our projects please go to the testimonial sections.
Select meeting duration:
1st meeting service
1-hour service
Half day
Full day
Book a time slot for our first meeting
Please fill the form to get in touch
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